Privacy Policy

Last updated: [07.02.2026]

This Privacy Policy explains how Lubi Studio, operated by Sole Proprietor Oleksandra Bilous ("we", "us", or "our"), collects, uses, and protects your personal information when you visit our website or contact us through our forms.

We operate from Kyiv, Ukraine, and work with clients worldwide, including Europe, the United States, Canada, and Ukraine.

If you have any questions about this Policy or your data, you can contact us at:

hello@lubistudio.com


1. Who we are

Lubi Studio is an independent design and web studio providing branding, design, and website development services.

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), we act as the data controller of your personal information.


2. What information we collect

Information you provide voluntarily

When you contact us or submit a form on our website, we may collect:

  • Name
  • Email address
  • Company name
  • Project details or messages you choose to share

You provide this information voluntarily when reaching out to us.


Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Date and time of visits
  • General usage data
  • Cookies and similar technologies

This information does not directly identify you and is used to understand how our website performs and how visitors interact with it.


3. How we use your information

We use your information only to:

  • Respond to your inquiries
  • Communicate about potential or ongoing projects
  • Provide our services
  • Improve our website and user experience
  • Maintain website security
  • Comply with legal obligations

We do not sell, rent, or trade your personal information.


4. Legal basis for processing (GDPR)

If you are located in the EU, UK, or other regions with similar laws, we process your personal data based on:

  • Your consent (when you submit forms or contact us)
  • Our legitimate interests (running and improving our business and website)
  • Legal obligations where required by law

You may withdraw your consent at any time by contacting us.


5. Third-party services we use

To operate our website and services, we rely on trusted third-party providers. Your information may be processed through:

  • Webflow – website hosting and forms
  • Google Analytics – website traffic analytics (if enabled)
  • Zoho Mail – email communication
  • Make (Integromat) – form automation and email delivery

These providers process personal data only as necessary to provide their services to us and in accordance with their own privacy policies.

Some of these providers may process data outside your country of residence. In such cases, we rely on appropriate safeguards and contractual protections to ensure your personal data remains protected.


6. Cookies

We use cookies and similar technologies to:

  • Ensure the website functions properly
  • Improve performance and usability
  • Analyze traffic and usage

If Google Analytics is enabled, it may collect anonymized usage statistics.

Where required by law, you may be asked to consent to analytics or non-essential cookies.

You can disable or manage cookies anytime through your browser settings.


7. How long we keep your information

We keep personal information only for as long as necessary to:

  • Respond to your inquiry
  • Provide services
  • Maintain business records
  • Meet legal or accounting requirements

After this, data is deleted or securely stored and restricted.


8. How we protect your information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.


9. Your privacy rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion
  • Withdraw consent
  • Object to or restrict processing
  • Request a copy of your data

To exercise any of these rights, contact us at: hello@lubistudio.com

We will respond in accordance with applicable data protection laws.


10. Children’s privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from minors.


11. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The latest version will always be available on this page with the updated date.


12. Contact us

If you have questions about this Privacy Policy or your personal data, you may contact:

Lubi Studio
Operated by Sole Proprietor Oleksandra Bilous
Kyiv, Ukraine
hello@lubistudio.com